igoodworks
:[ Log On ]
:[ Register ]
illuminate your business

illuminate your business




  • Marthur

    Member

    3/17/2014


    Simply Sync Password

    PWSyncInstaller Error 1001

    When running Simply Sync Password Installer (64-bit) v3.4 I receive the following installation errors:

    Error 1001. Object reference not set to an instance of an object.

    Error 1001. Could not find file 'C:\Program Files\GoodWorks Communications\Simply Sync Password Client v3.4\bin\PWSyncClientWindowsService.InstallState'.

    We're running Server 2012 R2 with .net 3.5 (includes .net 2.0 and 3.0) installed. The file is being launched under an Administrator account.

    Please, see attached screen shots. Is there a fix for this?

    Regards,
    EnterHost

  • Support

    Member

    3/17/2014


    RE: PWSyncInstaller Error 1001

    Hello,
    Could you download PWSyncClient.msi again?
    we found that one of web admin happened to upload wrong version.
    we have uploaded the correct one.

    new install package should work correctly.

    Regards,

  • Marthur

    Member

    3/18/2014


    Works

    Thank you, the new MSI package works.