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illuminate your business




  • LBNEx

    Member

    8/12/2013


    Simply Sync Password

    Error creating account (in Account Management)

    Hello,

    Using your eval version, I encounter an error while trying to add a new account (Files -> New User). A popup appears "The object already exists" (refer to screenshot.png). The same error occurs when I put a value in "OU for Tenant" field.

    The account is actually created whithin the target OU but doesn't appear in the Account Management form.

    Thanks for your help.

  • Support

    Member

    8/12/2013


    RE: Error creating account (in Account Management)

    could you set up permission group and click on "Apply" button before you create account?

    the error usally happen if permission group is not set up.

    Regards